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Shipping & freight
Free delivery, worldwide. We pay the freight on every order — tracked and insured door-to-door. Where the destination country permits, we prepay customs duties and local taxes before dispatch (DDP). Where prepayment isn't permitted, the carrier collects applicable duties and taxes on arrival; we notify you by email when the shipment clears into your country, before any payment is requested.
Lead time
- · Stocked compact units (A-450 / A-675 / A-900): typically 3 – 7 business days to dispatch
- · Heavy-duty units (H-900 / D-900): typically 7 – 14 business days, subject to configuration
- · Volume orders (5+ units): confirmed on quote
Freight options
- · Domestic Australia: road freight, signature on delivery
- · International: air freight (express) or sea freight (LCL / FCL)
- · Incoterms 2020: EXW / FCA / CIP available on request
Documentation provided
Every international shipment ships with a commercial invoice, packing list, HS classification and country-of-origin documentation.
Duties & taxes by country
Search for your destination. The status column tells you how customs duties and local taxes are handled into that country.
Duties & taxes included
Collected on arrival
Not currently served
| Country | Duties & taxes | Note |
|---|---|---|
| Argentina | Collected by carrier on arrival | |
| Australia | Included on dispatch (DDP) | |
| Austria | Included on dispatch (DDP) | |
| Bahrain | Included on dispatch (DDP) | |
| Bangladesh | Collected by carrier on arrival | |
| Belarus | Not currently served | |
| Belgium | Included on dispatch (DDP) | |
| Brazil | Collected by carrier on arrival | |
| Bulgaria | Included on dispatch (DDP) | |
| Canada | Included on dispatch (DDP) | |
| Chile | Collected by carrier on arrival | |
| Colombia | Collected by carrier on arrival | |
| Croatia | Included on dispatch (DDP) | |
| Cuba | Not currently served | |
| Cyprus | Included on dispatch (DDP) | |
| Czechia | Included on dispatch (DDP) | |
| Denmark | Included on dispatch (DDP) | |
| Egypt | Collected by carrier on arrival | |
| Estonia | Included on dispatch (DDP) | |
| Finland | Included on dispatch (DDP) | |
| France | Included on dispatch (DDP) | |
| Germany | Included on dispatch (DDP) | |
| Ghana | Collected by carrier on arrival | |
| Greece | Included on dispatch (DDP) | |
| Hong Kong | Included on dispatch (DDP) | |
| Hungary | Included on dispatch (DDP) | |
| Iceland | Included on dispatch (DDP) | |
| India | Collected by carrier on arrival | |
| Indonesia | Collected by carrier on arrival | |
| Iran | Not currently served | |
| Ireland | Included on dispatch (DDP) | |
| Israel | Included on dispatch (DDP) | |
| Italy | Included on dispatch (DDP) | |
| Japan | Included on dispatch (DDP) | |
| Kenya | Collected by carrier on arrival | |
| Kuwait | Included on dispatch (DDP) | |
| Latvia | Included on dispatch (DDP) | |
| Lithuania | Included on dispatch (DDP) | |
| Luxembourg | Included on dispatch (DDP) | |
| Malaysia | Included on dispatch (DDP) | |
| Malta | Included on dispatch (DDP) | |
| Mexico | Collected by carrier on arrival | |
| Morocco | Collected by carrier on arrival | |
| Netherlands | Included on dispatch (DDP) | |
| New Zealand | Included on dispatch (DDP) | |
| Nigeria | Collected by carrier on arrival | |
| North Korea | Not currently served | |
| Norway | Included on dispatch (DDP) | |
| Oman | Included on dispatch (DDP) | |
| Pakistan | Collected by carrier on arrival | |
| Peru | Collected by carrier on arrival | |
| Philippines | Collected by carrier on arrival | |
| Poland | Included on dispatch (DDP) | |
| Portugal | Included on dispatch (DDP) | |
| Qatar | Included on dispatch (DDP) | |
| Romania | Included on dispatch (DDP) | |
| Russia | Not currently served | |
| Saudi Arabia | Collected by carrier on arrival | Product certification may also apply |
| Singapore | Included on dispatch (DDP) | |
| Slovakia | Included on dispatch (DDP) | |
| Slovenia | Included on dispatch (DDP) | |
| South Africa | Included on dispatch (DDP) | |
| South Korea | Collected by carrier on arrival | Personal customs clearance code required |
| Spain | Included on dispatch (DDP) | |
| Sri Lanka | Collected by carrier on arrival | |
| Sudan | Not currently served | |
| Sweden | Included on dispatch (DDP) | |
| Switzerland | Included on dispatch (DDP) | |
| Syria | Not currently served | |
| Taiwan | Included on dispatch (DDP) | |
| Thailand | Included on dispatch (DDP) | |
| Turkey | Collected by carrier on arrival | |
| United Arab Emirates | Included on dispatch (DDP) | |
| United Kingdom | Included on dispatch (DDP) | |
| United States | Included on dispatch (DDP) | |
| Venezuela | Not currently served | |
| Vietnam | Collected by carrier on arrival |
Any country not listed defaults to “collected on arrival”. Contact us for a written confirmation for your specific destination.
Packed shipping weight
- · A-450 / A-675 / A-900: 230 × 184 × 280 mm, 7.5 – 8.1 kg
- · H-900: 22 × 20 × 22 cm, 11 kg
- · D-900: 35 × 22.5 × 40 cm, 18 kg